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Client Services

Questions?Schedule a phone call

with a member of our clinical team.

Schedule a Phone Call

We're here to help! Use the guidance below to
schedule with the team member who can best assist you.

Holly

Holly can help with:

  • Enrollment or re-enrollment
  • Eligibility and documentation questions
  • General SIMS questions
  • Guidance through the enrollment process
  • New provider onboarding
  • Questions about joining the SIMS Provider Network
Sofia

Sofia can help with:

  • Existing client support
  • Service and policy questions
  • Copay questions
  • Provider or service changes
  • Complex care coordination support

Please review the information above to determine which member of our team you want to contact. Once you are ready to schedule your call, please click here to schedule your appointment.

We look forward to speaking with you!

SIMS is not a 24-Hour crisis line. If you are in crisis, please call 512-472-HELP or 911.

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