SIMS Foundation’s Commitment to Privacy
By continuing to use the services of SIMS, you agree to let us use your information in the ways discussed in this Policy. For this reason, it is very important that you read this entire Policy.
Services This Policy Covers
This Policy applies to the online services owned by SIMS, including our website and any future online services we develop. This Policy also covers our privacy practices when it comes to processing donations made to SIMS both online and offline.
This Policy also does not cover how SIMS collects, stores or processes sensitive information that may be provided to SIMS when you contact us to access our offline health services. SIMS adheres to the Health Insurance Portability and Accountability Act (HIPAA) when collecting such sensitive information, uses secure encryption software to protect this information and only allows for licensed clinical staff at SIMS to access this information. However, the full extent of the privacy practices that we have in place regarding this information is beyond the scope of this Policy. For more information regarding the way we process sensitive information, you may contact SIMS using the methods explained at the end of this Policy.
What Information is Collected by SIMS?
Personal information is any information that allows for an individual to be personally identified. For example, your name, email address, phone number, residential address and credit card details are all considered personal information. Other information, such as your interests, economic status, education and job title, may also be considered personal information if that information, when combined with other information, can reveal your identity.
Non-personal information is information that can be processed in a way that does not allow for your identity to be revealed. This may include information such as your IP address, browser type, device type, frequency of visits to a website, referring websites and network connection type. We collect such non-personal information by using Web Server Logs. This information is used by us to monitor and improve our services. SIMS does not use any cookies to collect this type of information.
How Does SIMS Use Information Collected?
There are a number of reasons we collect your information – selling or renting it is not one of them! We primarily use your information to enable us to accept donations and to allow us to communicate with you about our programs, projects, and activities. We also use your information for some internal and analytical purposes. For example, we may use your information to better understand our supporter network, to respond to requests for information, to screen for misuse of our services, or to improve and assess our services, donor base and outreach. SIMS Foundation is based in the United States, and any information transmitted to us is stored, accessed and processed in the United States.
Does SIMS Share My Information with Third Parties?
We do not trade, share, or sell the personal information that you provide to us with other organizations or entities. We only share your information with third parties in the following ways:
Will I Receive Emails from SIMS?
Information Retention and Your Rights
SIMS only keeps your information for as long as necessary to provide our services. Under the law, you also have the right to request at any time for us to:
If you would like for us to do any of the above, you can contact us using the information provided at the end of this Policy. We will always try to fulfill your requests. However, sometimes we may be required to retain your information, even if you have made one of the above requests, in order to comply with our legal and regulatory obligations. For example, we may be required to keep a history of transactions to report our taxes or may need to retain some information for law enforcement purposes such as fraud monitoring, detection and prevention.
Keeping Your Data Safe
We are committed to protecting your personal information and have physical, electronic and managerial systems and procedures in place to help safeguard your information. Unfortunately, no system can guarantee complete security. Third-party viruses or security failures may result in your personal information being compromised. You can help prevent unauthorized access to your information by using antivirus software and limiting access to your personal computer. In the unlikely event that your personal information is compromised, we will notify you within a reasonable time of such breach coming to our attention.
Protection of Children
Our online services are not directed, or intended, for children under the age of 13 years. We do not knowingly collect personal information from anyone under this age limit and delete this information as soon as we become aware of it. If you live outside of the U.S., your country may apply stricter age limits. In some cases, even if you are older than 13, we may not be able to allow you access to our services. If you are under the age of 18 and wish to make a donation to SIMS by credit or debit card, then we may require a parent or legal guardian to consent to the donation being made.
Changes Made to This Policy
In this Policy, we have tried our best to lay all our privacy practices out on the table for you. However, if you ever have any questions, concerns, requests, or comments about how we use your information, you can contact us by email, telephone, or mail at:
P.O. Box 2152
Austin, TX 78768
SIMS is not a 24-Hour crisis line. If you are in crisis, please call 512-472-HELP or 911.