INFORMATION & RESOURCES
At SIMS, we’re evolving to better serve our community. Under our updated service model, we explore how to leverage health insurance to connect clients with the care they need. We will also continue to provide financial assistance or direct support for those without coverage and those who are unable to access the care they seek under existing coverage. This shift allows us to expand access to quality mental health and substance use services, ensuring more musicians and music industry professionals get the help they deserve. We’re here to guide you through the process and make sure you receive the right care, whether through your insurance or SIMS-funded support.
SIMS Network Providers – Use this guide to see which SIMS network providers accept your health insurance. This list is regularly updated to help you find clinicians who are in-network with your insurance and are already a member of the SIMS provider network. Click here.
Insurance Provider Directories – Use the appropriate link below to search your insurance provider’s directory to find in-network mental health/substance use treatment providers who are not currently in the SIMS provider network.
General Information About Using Health Insurance in Texas – This is a brief informational guide that provides an overview of how health insurance works in Texas. Click here.
Provider directory search pages for each insurance carrier (in case a client’s SIMS provider does accept insurance):
Looking for additional support? We’ve created lists of local organizations and resources in Austin where you can find additional support for mental health, financial assistance, and other community services.
Lower-Cost Counseling Options: Find local providers offering affordable mental health services. Click here.
Support for Music Industry Professionals: Access information about financial assistance, behavioral healthcare referrals, and other resources tailored for those in the music industry. Click here.
General Community Assistance: Connect with organizations providing financial aid, housing support, and other essential services. Click here.
Open enrollment is the annual period when you can sign up for, renew, or make changes to your health insurance plan. For most marketplace health plans, open enrollment typically runs from November 1 to January 15, though deadlines can vary by state. It usually lasts about 6 to 8 weeks, with coverage starting on January 1 if you enroll by mid-December. This period is important because, outside of open enrollment, you can only get or change coverage if you qualify for a Special Enrollment Period due to life events like losing coverage, getting married, or having a baby. Open enrollment ensures you have access to the care you need for the year ahead.
For Assistance During Open Enrollment:
Reach Out!
We are here and ready to support you! For assistance, please call 512.494.1007 or email us at clinical@simsfoundation.org.
SIMS is not a 24-Hour crisis line. If you are in crisis, please call 512-472-HELP or 911.