Services & Eligibility

The SIMS Clinical team provides comprehensive case management for each client and their loved ones.  This includes, but is not limited to, providing psychoeducation to help the client make educated decisions about their own behavioral healthcare, offering support to the loved ones of the clients as needed, assisting the client in navigating other complex service systems such as resources for homelessness and physical healthcare and coordinating care of each client to ensure that the client is receiving the best care for their particular set of circumstances.

In 2018, SIMS added a focus on prevention and education through our Music Venue Trainings. The core curriculum has three modules: Mental Health 101, Substance Use Recovery 101 with Naloxone Training (facilitated in partnership with Communities for Recovery) and SAFE Bar (facilitated in partnership with the Sexual Assault Response and Resource Team).

Privacy Policy

Effective Date: 01/01/2024

The SIMS Foundation (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL], use our services, or interact with us in other ways. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Date of birth

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To process donations and send receipts
• To communicate with you about our programs, events, and updates
• To improve our website and services
• To comply with legal obligations
• To protect against fraud and abuse

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information.
• Opt-Out: You have the right to opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us at [insert contact email].

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The SIMS Foundation
PO BOX 2152

Austin TX 78768

info@simsfoundation.org
512-494-1007

Eligibility Requirements for Services

Must provide proof of residency (i.e. copy of drivers’ license, copy of a bill, copy of a lease, etc.) in one of the SIMS Foundation service areas.  Currently, the services areas are one of the following Counties:

• Bastrop
• Blanco
• Burnet
• Caldwell
• Hays
• Travis
• Williamson

Must provide proof of income earned in the last 12 months as a professional musician/singer, a professional in the music industry or the dependent family member of the industry person.

Examples of accepted proof for musicians/singers:

• Professional website that lists all gigs and includes the full date of the performance and the venue.
• Social media accounts that list all gigs and includes the full date of the performance and the venue.
• Copy of an invoice from an online outlet where the individual’s music is sold, such as Bandcamp.  Must include the full date of the payment, the amount of the payment and the item for which the individual is being paid.
• Copy of a paycheck that includes the full date, the performance for which the individual was paid and the name of the business making the payment.
• Copy of a cash app payment (such as Venmo) from a verifiable account that includes the full date, the performance for which the individual was paid and the amount paid.

Examples of accepted proof for other industry professionals:

• Copy of a paystub for work completed that includes the full date and clearly shows the employer’s name.
• Copy of a contract for services that includes the full date, outlines the services for which the individual is being paid and the amount of payment.
• Copy of Tax Returns
• Copy of a cash app payment (such as Venmo) from a verifiable account that includes the full date, the work completed for which the individual was paid and the amount paid.

SIMS will NOT accept any of the following as proof of income earned:

• Pictures of flyers for events
• Videos of a performance
• Letters from unknown individuals

Payment

We operate on a sliding scale, so that cost doesn’t become a barrier to SIMS clients receiving help.